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Tiered Software Support Options *
Free - Public Access
A maintained FAQ (Frequently Asked Questions) page on this web site
is here.
Free training videos for pretty much
anything you do in LodgeWright are
here.
(There is no personalized support without a paid support contract.)
Basic Support Contracts
***
(One Year Free on New and Upgrade Purchases)
Email and Personal Contact by Telephone
Includes All Bug Fix Releases and Upgrades **
| Site Licensed For | Basic Support Contract Per Year (First Year Is Free) |
| 25 Units | $150 |
| 50 Units | $175 |
| 100 Units | $200 |
| 150 Units | $225 |
| 250 Units | $250 |
| 500+ Units | $300 |
Custom Support
On Site Installation, Setup, and Training - $500/day Plus Travel
and Lodging
Remote Disaster Recovery Assistance - $95/hr with a minimum of $95
On Site Support ( <150 miles travel) - $95/hr including travel time
On Site Support ( >150 miles travel) - $500/day plus travel and lodging
What About Custom
Setups?
For a small extra charge we can send you a CD with
your property already set up and ready to go!
(click here for more information)
* - Support prices are on a per installation basis
and
cover all Haywood & Whittington software products purchased.
** Allowing your support contract to lapse will mean loss of
update privileges
so that you will pay the full purchase price on your next upgrade.
If support contract is not kept current
any data upgrade conversion utilities/services will also cost extra.
*** - Prices Subject To Change Without Notice