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Tiered Software Support Options *
Free - Public Access
A maintained FAQ (Frequently Asked Questions) page on this web site
(no personalized email or telephone support without a paid support contract)
Basic Support
(Required On New and Upgrade Purchases)
Email and Personal Contact by Telephone
Free Update Releases and Free Upgrades **
| Site Licensed For | Basic Support Contract Per Year (First Year Is Free) |
| 25 Units | $150 |
| 50 Units | $175 |
| 100 Units | $200 |
| 150 Units | $225 |
| 250 Units | $250 |
| 500+ Units | $300 |
Custom Support***
On Site Installation, Setup, and Training - $500/day Plus Travel
and Lodging
Remote Disaster Recovery Assistance - $95/hr with a minimum of $95
On Site Support ( <150 miles travel) - $95/hr including travel time
On Site Support ( >150 miles travel) - $500/day plus travel and lodging
What About Custom
Setups?
For a small extra charge we can send you a CD with
your property already set up and ready to go!
(click here for more information)
* - Support prices are on a per license basis.
** Allowing your support contract to lapse will mean loss of
update privileges
and that you will pay the full purchase price on your next upgrade.
If support contract is not kept current
any data upgrade conversion utilities/services will also cost extra.
*** - Prices Subject To Change Without Notice